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FAQ
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Shipping Policy-Shipping and Handling charges are always non-refundable. The customer is responsible for all shipping costs. -Shipping charhe $12 -Free shipping on orders over $199
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Refund PolicyPlease Note: Shipping and Handling charges are always non-refundable. The customer is responsible for all shipping costs. Roslyn Fashion will accept a return within 14 days of purchase, on any regular priced item that has not been worn, altered or washed and still has the tags attached. We will refund to the original form of payment. All sale items are final sale and are not eligible for return/exchange. All merchandise must be returned with the original receipt, the original packing slip, as well as the return & exchange form. Your return will be processed within 7–10 business days upon receipt of the items to our warehouse. ***Please be aware that some banks will often take up to 2 billing periods before refunds will appear on your credit card statement.
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Terms of ServiceWelcome to Rosslyn Fashion, an online clothing store. Please read these Terms and Conditions carefully before using our website or making any purchases. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website. General 1.1 Agreement: These Terms and Conditions constitute a legally binding agreement between you ("the User" or "you") and Rosslyn Fashion ("we," "us," or "our"), governing your use of our website and the purchase of any products or services offered on our website. 1.2 Eligibility: By using our website, you affirm that you are at least 18 years old or have the legal capacity to enter into a contract. If you are using the website on behalf of a company or organization, you represent that you have the authority to bind them to these Terms and Conditions. Product Information 2.1 Product Descriptions: We strive to provide accurate and detailed information about our products. However, we do not warrant that the product descriptions, images, colors, or any other content on our website are accurate, complete, reliable, or error-free. The actual appearance of the products may vary from the images displayed on our website. 2.2 Pricing: All prices listed on our website are in USD and are subject to change without notice. We reserve the right to modify or update prices, discounts, and promotions at any time. Ordering and Payment 3.1 Order Placement: When placing an order, you agree that all information provided is accurate, complete, and current. We reserve the right to refuse or cancel any order at our discretion. 3.2 Payment: We accept payment through authorized payment methods specified on our website. By providing your payment information, you authorize us to charge the total order amount, including applicable taxes and fees, to the provided payment method. Shipping and Delivery 4.1 Shipping: We will make reasonable efforts to ship your order within the estimated timeframe. However, we do not guarantee delivery dates and are not responsible for any delays or damages caused by shipping carriers. 4.2 International Orders: For international orders, you are responsible for any customs duties, taxes, or other fees imposed by your country's customs authorities. We are not liable for any delays or additional costs incurred during the customs clearance process. Returns and Refunds 5.1 Return Policy: We offer a 30 day return policy for eligible products. To be eligible for a return, the product must be unused, in its original condition, and accompanied by the original receipt or proof of purchase. 5.2 Refunds: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method, excluding any shipping charges. Intellectual Property 6.1 Ownership: All content on our website, including but not limited to text, images, logos, trademarks, and software, is the intellectual property of Rosslyn Fashion or its licensors. You are not permitted to use, reproduce, modify, or distribute any copyrighted material without our prior written consent. Limitation of Liability 7.1 Disclaimer: Our website and its content are provided on an "as-is" and "as available" basis without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of the content or the availability of our website. 7.2 Limitation of Liability: To the extent permitted by law, Rosslyn Fashion shall not be liable for any direct, indirect, incidental, consequential
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